Limits
The record holds coverage, the request, inspections, and the resolution. A maintenance case stays outside it.
Warranty Management
Manage warranty coverage, requests, inspections, assigned work, customer updates, evidence, and resolution history.
Why the warranty matters
A warranty request stays with its coverage. Inspections and assigned work are recorded on that request, and the customer updates, evidence, and resolution history stay with it.
Connected view
Keep the warranty coverage and the customer request on one record.
Right context
Show the inspection and the person assigned to the work before the next visit.
Workflow data
Read the customer updates and the evidence to see what the inspection found.
Shared pipelines
Hand the resolved request onward with the evidence and the resolution history still attached.
Resolution history
Keep the inspection, the assigned work, and the evidence on the request, so the resolution can be read later.
Related Features
Why Amarnex?
Handoffs
Assigned inspection work goes to the named person, and the resolution returns with the evidence.
Confirm first
Confirm the coverage, who may inspect, and what evidence is required before a request is opened.
Limits
The record holds coverage, the request, inspections, and the resolution. A maintenance case stays outside it.
Handoffs
Assigned inspection work goes to the named person, and the resolution returns with the evidence.
Confirm first
Confirm the coverage, who may inspect, and what evidence is required before a request is opened.