Terms & Conditions

Service provider: [Registered legal company name], trading as Amarnex

Commercial registration: [Number]

Registered address: [Address]

Contact: Telephone: +966 55 518 3211. Email: [Support email]

Amarnex is a subscription-based software platform for real estate businesses. Its capabilities include project and unit management, customer relationship management, sales workflows, contracts, collections, reporting, and other services included in the customer’s purchased package.

These Terms govern subscription purchases made through Amarnex’s package and quotation pages.

The quotation identifies the selected package, included features, subscription period, usage limits, additional services, applicable taxes, and total amount payable.

Only the features and services included in the accepted quotation form part of the purchase. Additional modules, integrations, implementation work, or customizations must be separately agreed upon.

Quotations remain valid until the expiry date stated on them.

By accepting the quotation and these Terms and completing payment, the customer confirms that they are authorized to purchase the subscription on behalf of their organization.

Payments are processed through [Payment gateway name], using the payment methods displayed at checkout. The currency and total charge, including applicable taxes and one-time fees, are shown before payment.

An invoice and payment confirmation will be provided following successful payment verification. A failed or pending payment does not constitute confirmation of payment.

Platform access will be provided within [Activation timeframe], subject to the onboarding requirements disclosed in the quotation. The subscription start date and duration will be confirmed to the customer. Any agreed implementation or configuration schedule will be stated separately.

The quotation will specify whether the subscription renews manually or automatically, together with the renewal price or pricing basis and cancellation procedure. Recurring charges require the customer’s prior authorization.

Package upgrades, downgrades, and additional services are subject to agreed pricing and effective dates.

Customers must provide accurate information, protect account credentials, manage their users’ permissions, and use the platform lawfully.

Customers are responsible for having the necessary rights and legal basis to upload and process their business, employee, and customer information.

All intellectual property rights associated with the Amarnex platform, including its software, source code, design, branding, logos, trademarks, interfaces, features, documentation, and related technologies, remain the exclusive property of Amarnex or its licensors.

Purchasing a subscription grants the customer a limited, non-exclusive, non-transferable right to access and use the platform during the active subscription period. Customers may not copy, reproduce, modify, distribute, resell, reverse-engineer, or commercially exploit any part of the platform without prior written authorization, except where permitted by applicable law.

Unauthorized use or infringement of Amarnex’s intellectual property rights may result in suspension or termination of access and appropriate legal action, subject to applicable law.

Customers retain ownership of and their rights in the business information and data they upload to the platform. Using Amarnex does not transfer ownership of such data to Amarnex.

Third-party integrations may require separate accounts, permissions, fees, or terms. Their inclusion is determined by the accepted quotation.

Support arrangements and any service-level commitments are specified in the quotation or service agreement.

Cancellations and refunds are governed by the Refund & Cancellation Policy. Personal information is handled as described in the Privacy Policy.

These Terms are governed by [Applicable law and jurisdiction], without limiting mandatory legal rights.

Updated Terms will show a revised effective date. Material changes affecting an existing subscription will be communicated and handled in accordance with the applicable agreement and law.